Organize tickets and calls and manage relationships with all customers on a single helpdesk platform, which helps you prioritize demands, gain speed in service and reduce costs.
Create automations to reduce your service time, speed up problem solving, control processes and deliver a great experience.
Get everyone on the same page and never miss a deadline again, even if you have a big number of agents involved in the process.
Provide self-service and use a customizable portal with the information your customer needs to resolve problems, without calling your team.
Establish and track your customer service team's goals in a single panel, to facilitate data-based decision making.
Create message templates and automatic triggers to maintain quality standards and quick responses, without compromising on humanization and personalized treatment.
Connect to the main tools in your routine (from CRM to telephony solutions) and have all the relevant information in one place, managing the customer journey in a simplified way.
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